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If you haven't already, check the API Developer FAQ, especially the question and answer on isolating issues into reproducible test cases.

It might also be useful to check the document on API Error Types.

If you are still having an issue, please submit a ticket at https://my.insideview.com/iv/getSupportCommunity.do.

To Give Feedback on the Knowledge Base Articles

Please use the feedback button near the right of the window showing the article.

Alternatively, email api@insideview.zendesk.com.

Either way, your feedback is appreciated and a ticket will be created for the documentation team to study.

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