InsideView Diagnose FAQs

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Why should I run InsideView Diagnose?

InsideView Diagnose™ analyzes your database to give you insight on how much of your data contains inaccurate, incomplete, and duplicate information. InsideView Diagnose also helps you understand the makeup of your database by providing industry, firmographic, and geographic segmentation.

How secure is my data?

Data security is paramount at InsideView.  Your data is your own and will never be shared.  See our terms of use for the full policy.

What should I do if I don't receive a registration email?

Check your spam folder as the message may have been redirected.  You may also want to double check that you entered the correct email address.

How long does it take to run InsideView Diagnose?

While dependent on file size, most requests are processed in less than two minutes.

What formats are supported?

InsideView Diagnose currently supports .CSV files.

Are there any limits on the size of the file/number of records?

Currently you are allowed to upload three files of up to 1,000 records each for data assessment.

Why do I need to map columns?

InsideView will attempt to automatically map your columns based on your labeled headers.  It’s important to review the auto-mapping prior to analysis to ensure accuracy.

What are the minimum required fields for a diagnose report?

While InsideView only requires a company name, we recommend including the following fields for a greater level of accuracy:

  • Company Name
  • Company URL
  • Street Address
  • City
  • State
  • Country
  • ZIP/Postal Code
  • Industry
  • Revenue
  • Employees

How do I map missing fields?

When a .CSV file is imported the application automatically maps identified headers.  If a column header is not automatically mapped the application will highlight it in red (see screenshot below).  Simply click on the magnifying glass and search for the correct field, then click it.

How does InsideView calculate Duplicate, Inaccurate, Incomplete?

InsideView algorithms match against company inputs provided. Once a match is made, we apply the following sequence.

  1. Identify duplicates company names
  2. Identify records with inaccurate data
  3. Identify records with missing data

The three categories combined will equal the total % of data cleaned.  For example, if you submit a sample file of 1000 records and we match 70%. Our application will analyze and breakout in the following order: 10% duplicates, 40% inaccurate, 20% incomplete = 70%

How are Duplicates determined?

Duplicates are calculated on Exact Match of Company Name. If same company name is listed multiple times but different location input data is provided, upon match they’re not considered duplicates.

How are Inaccurate records determined?

Upon Company Match, any field level input that we identify has different than InsideView dataset. The fields analyzed for inaccuracy include the following: Company Name,Website,City, State, Country, Revenue, and Employee Count.

How are Incomplete records determined?

Any record that doesn’t have value for the following fields is considered as incomplete: The fields analyzed for incompleteness include the following: Company Name,Website,City, State, Country, Revenue, and Employee Count.

What is the Industry and Company Profile section in the results?

The industry and company profile sections of the results summarize your top industries and companies based on number of employees and annual revenue. 

Industry breakdown is based on InsideView’s industry mapping structure.

How do I know my diagnose report is complete?

Analysis is conducted in real time with the percentage of completion shown on screen.  Once complete, your results will be displayed automatically.

My file analysis is stuck in “in progress”, what should I do?

Analysis of a new file typically takes about two minutes to complete but at times it can take a bit longer.  If you believe your analysis has frozen, please refresh your browser window.

How do I view my diagnose report?

Your data assessment is displayed automatically once analysis is complete.  To review a previously completed analysis, just click on the file after you login to the application.

Can I download my diagnose report for offline viewing?

One the results page, click the “Get Clean File” option.  A notification window will appear to inform you that an InsideView representative will contact you to grant access to the cleaned file.

Do I have to pay for access to the cleaned file?

No, the cleaned sample file is complimentary.  We do ask for 15 minutes of your time to discuss your data needs related to your sales and marketing goals.

Is there a limit on how many diagnose reports I can run?

Yes, each user is allowed to process 3 files of up to 1,000 records each.

Will InsideView Diagnose analyze my contact data?

While InsideView’s database includes contact information as part of our CRM Intelligence Platform, InsideView Diagnose is currently limited to company data only.  Please contact cleandata@insideview.com for more information on data services.

What types of data elements does InsideView provide in the cleaned sample file?

We provide up to 25 company data fields including but not limited to Company Name, Website, Annual Revenue, Number of Employees, Location Data, Industry, NAICS, SIC, Parent Name, Ultimate Parent Name, etc.

Where can I provide feedback to InsideView

We always appreciate feedback from our customers on our products.  Please send an email to cleandata@insideview.com.

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