While performing the steps in the MS Dynamics Lead Enrich Setup Guide, you may receive an error when you perform Step 4 - Click Grant Access.
To resolve the error:
1. Close the error window.
2. Click CRM to log in to your CRM in the same browser.
Note: you must keep your current browser active.
3. Open another tab in the same browser
4. Perform the steps in the setup guide MS Dynamics Lead Enrich Setup Guide. Note: You must perform all of the steps again, beginning with Step 1.