Problem
Occasionally, someone who is not a connection in your LinkedIn account will display as a LinkedIn connection in your InsideView Sales account. This can happen because the first or last name of the LinkedIn connection is incorrectly matched to a connection in the InsideView database.
Solution
| Step | Description | Details |
|---|---|---|
| 1 | Delete Contacts | Delete all of your LinkedIn connections from your InsideView account. |
| 2 | Import Contacts afresh | Perform a new import of your LinkedIn connections from LinkedIn to InsideView. |
If this does not correct the mismatch error, contact support@insideview.com.
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