InsideView for Sales Release Notes v109 (16-May-2015)

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Contents

About InsideView for Sales

What’s New in v109?

Known Issues

Support and Feedback 

About InsideView for Sales

InsideView for Sales offers the most accurate and complete market intelligence that powers productivity across the enterprise. Up-to-the-minute intelligence from over 30,000 sources is delivered into your business workflow through various InsideView CRM integrations. The Insideview for Sales product suite also includes:  

  • InsideView Mobile™ – Provides market intelligence on your mobile device making it easy to access on the go.
  • InsideView for Account Management™ – Provides leadership change updates and market intelligence to keep you informed about important activities across your accounts and arms you with insights to retain and grow them.

What's New in v109

Click the following links to browse through the feature updates and enhancements in the respective products:

New Features in InsideView for Sales

InsideView Connections Get More Powerful

InsideView Connections expand your professional network and help you get more referrals and warm introductions. In this release, enhancements to InsideView's unique matching algorithm enable the product to purge obsolete Connections and reload to find new and stronger Connections each time you upload or refresh your Connections.

You may see changes in your overall Connection network size (an increase or decrease.) Your connections will be the strongest and most relevant for you to leverage your relationships. 

New Features in InsideView Mobile

InsideView for Sales On Salesforce1 App 

InsideView for Sales is now available with the Salesforce1 mobile App enabling SFDC users to view more insights about companies and executives while using their Salesforce1 App.

All existing users of Salesforce must upgrade to the latest InsideView package 1.23.0 to view Insights on the Salesforce1 app. New users need not take any action. For more information on how to install and configure Salesforce in InsideView, click here.

Images in News Feed

Images corresponding to the agent paired with the news article are now shown in News Feed if the article does not contain any image. This provides users with a richer experience in News Feed.

Removal of Trivial Facebook Posts

InsideView now displays only relevant Facebook posts that are posted by the company/executive. 

Follow/Unfollow Company or Executive

You can now follow/unfollow an executive or a company on your respective Insights page. You will receive email alerts and news feed about the companies/executive you're following.

Auto-Suggest Feature 

While searching for companies, you can see the primary industry of the companies being auto-suggested.  

New Features in InsideView for Account Management

The current release is a bug fix. There are no feature updates.  

Known Issues 

This section lists known issues and workarounds in InsideView for Sales v109 release.

Known Issues: InsideView for Sales

There are no known issues in this release.

Known Issues: InsideView Mobile

InsideView Mobile has the following two known issues. 

Unresponsive Keyboard: Difficulty Keying in Search String

At times, when searching for companies in the global search pane in InsideView mashup within Salesforce1 app, the soft keyboard that appears on your mobile screen to input your search string may be unresponsive. This is not an InsideView-related issue. To work around this issue, you must click ‘Done’ and attempt to key in the search string again. This will resolve your issue. This behavior is noted only on some iOS operating system.

Wrong Account/Contact Details : Display Issue 

When you search for Accounts or Contacts, at times, you may get to see the details of a different Account or Contact. Let's say you have details of 5 Accounts and a few Contacts. When you select to look up the details of company A, you get to see the details of company B. When you come across this issue, just refresh the screen to resolve it.  

Known Issues: InsideView for Account Management

There are no known issues in this release.

Support and Feedback

For technical issues, email contact support. Insideview’s Support team will contact you within a few hours to address your technical problem

Please share your feedback and ideas with us by sending an email to kb@insideview.com or click the Feedback button on the right-hand side of this page.

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