Setting Up InsideView Target for Eloqua

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This article outlines the procedure to complete your installation after your InsideView Target™ account is authorized by an InsideView Customer Success Manager (CSM). 

Only Account Administrators can configure the InsideView Target for Eloqua application.

Note: If your organization restricts network access to third party applications, please ask your IT administrator to add the following IP address ranges to allow updates from InsideView:

  • 52.4.63.192 to 52.4.63.223
  • 64.56.203.0 to 64.56.203.255

Configuring InsideView Target for Eloqua consists of the following tasks:

Signing up for InsideView Target

Please reach out to your InsideView CSM to sign up for an InsideView Target account, or request more information

Creating an InsideviewId Custom Field

If you are setting up InsideView Target for Oracle's Eloqua integration, it is mandatory for you to create an InsideviewId custom field in your Eloqua application with string datatype. You must map this field with  any string datatype field in InsideView Target to sync leads into your Eloqua application. 

Configuring InsideView Target for Eloqua 

Follow these instructions to authenticate and configure InsideView Target for Eloqua:

StepDescriptionDetails
1 Log into InsideView Target Once you have Eloqua login credentials, log into the InsideView Target.
2 Go to InsideView for Sales standalone Go to https://my.insideview.com/iv/welcome.do, or if you are on the InsideView homepage, click Login.
3 Enter login credentials Enter the Login Name (user ID) and Password for your InsideView user account.

Note: Only InsideView Account Administrators can set up the Eloqua integration, so ensure you have logged in with the correct User ID.  Account Administrators will see a Settings icon in the top right of the page.

4 Go to Settings Click Settings icon to expose the Authentication tab.

5 Configure Eloqua application authentication On the Configurations window, click the Eloqua icon.

6 Sign in to your Eloqua On the Authentication tab, click Sign In.
7 Authenticate  Eloqua access
  • On the Eloqua pop-up window, click Login allow access to Eloqua. 

         

  • Enter the following login credentials for Eloqua:
    • Company Name
    • Username
    • Password

          

  • Click Sign In.

  • Review the Eloqua account details and click Accept.

  • If you want to change to a different user, click the Switch User link. 
8 Save  Once configured, the Eloqua logo gets updated with a green Configured badge, and Field Mapping becomes available to set up.
9 Check custom field mapping

Custom Field Mapping is mostly automated. You can review the custom field mapping to see how InsideView Target matches InsideView fields to standard fields in Eloqua.

For example, Phone Number automatically picks up the Eloqua field phone. If you wish to edit the default mappings, select the pencil icon, which appears when you hover a field name.

Note:If InsideviewId and Email fields are not mapped you must create these custom field with the string datatype in your Eloqua application and map them in InsideView Target. Otherwise, you cannot perform a Sync to Eloqua.

10 Map Insideview Id Use the Field Management from the left hand navigation pane to map the InsideviewId field to a new custom field.
11 Refresh Eloqua Refresh the InsideView Target instance in order to see this field in the drop-down list as illustrated below:

12 Save changes Click Save to make sure all changes are saved.

Verifying a Successful Set Up 

After your authentication credentials are configured and field mapping is complete, the last step is to verify that a list can be successfully exported. 

Because InsideView Target is a credit-based system, and you do not want junk data in the system, it is best to create a list size of 1 for testing purposes.

De-duplication depends on email in order to be effective, and since most marketers want leads with email address, add the Contact Info field from in + Add Search Criteria options and select email.

Build a sample list with Job Levels selected to further refine the People list as illustrated below:

 

   

Syncing a People List from InsideView Target to Eloqua

InsideView Target allows you to sync People lists directly into your Eloqua automation system.

StepDescriptionDetails
1 Log into InsideView Target

Log into the InsideView Target with your credentials.

2 Sync search results into Eloqua

Once the Eloqua account credential and field mapping is complete, click Sync to Eloqua from the drop-down menu.

3 Accept sync messages
  • When you click Sync to Eloqua, a series of messages will appear as illustrated below:

  • Click Sync. 
  • Click Close.
5 Receive an email notification

Once the People list is synced into Eloqua, you will receive an email notification confirmation with number of people that were moved to your Eloqua application as illustrated below:

Once People list is imported, you can be confident that the set-up is complete and successful!

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