Upgrading an Older Version of InsideView Sales to the Latest Version

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InsideView Sales offers the most accurate and complete market intelligence that powers productivity across the enterprise. Up-to-the-minute intelligence from over 40,000 sources is delivered into your business workflow through various InsideView CRM integrations. The InsideView for Sales product suite also includes:  

  • InsideView Mobile™ – Provides market intelligence on your mobile device making it easy to access on the go.
  • InsideView Account Management™ – Provides leadership change updates and market intelligence to keep you informed about important activities across your accounts and arms you with insights to retain and grow them.

Effective June 2018, installing InsideView Sales is moved via Connected Apps page and the latest installation package can be downloaded from here Salesforce AppExchange

Upgrading InsideView Sales in Salesforce Class Edition 

Customers using an older version of InsideView Sales app can upgrade to the latest InsideView Sales Connected app 2.3 version package. Here’s how:

Step Description Details
 1 Log in  Log in to Salesforce.com as an administrator.
 2 View Installed package Go to the Installed Package page.
  • In the Classic edition, go to Build > Installed Packages.
  • In the Lightning edition, go to Setup > Apps > Installed Packages.

The following screen shows an older version of InsideView Sales app in the Installed Package page:

old_installation_small.png

 2 Search in Salesforce AppExchange Go to the Salesforce's AppExchange page and search for the InsideView Sales app as illustrated below:

appexchange_search.png

Click the InsideView Sales: Know More. Win More link.

 3 Install new package To install the new package, click Get it Now.

Log in to Salesforce with your admin user credentials and choose the desired option then click Upgrade

upgrade_begin_small.png

In the Confirm Installation Details page, click Confirm and Install

upgrade_start_small.png 

The upgrade process begins as illustrated below:

upgrade_in_progress_small.png

Once the package is upgraded, the following screen appears:

upgrade_complete_small.png

Click Done.

 4 Allow access and grant permissions If your admin selects the InsideView Sales App page and under the oAuth Policies section, if Permitted Users is set to All users may self-authorize option, then the following screen will be shown to each user when they try to access InsideView until they grant access.

The following screen appears for each user:

upgrade_allow_access_small.png

For more information, read article Installing InsideView Sales App in Salesforce CRM in the Knowledge Base.

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