System and Software Requirements
The following table shows Insideview Insights 4.3 system and software requirements for each supported version of Dynamics 365 environment:
Caution: Internet Explorer 8 or Internet Explorer 9 browsers are not supported in Dynamics 365 environment. We recommend you to use Internet Explorer version 10 or newer.
Microsoft Dynamics 365 version 9.x
|
Operating System |
Supported Browsers |
Insights 4.3 |
Supported Microsoft Office Versions |
|---|---|---|---|
| Windows 10 | Microsoft Edge
Internet Explorer 11 Mozilla Firefox (latest publicly released version) Google Chrome (latest publicly released version) |
Supported | Microsoft Office 2016
Microsoft Office 2013 |
| Windows 8.1 | Internet Explorer 11
Mozilla Firefox (latest publicly released version) Google Chrome (latest publicly released version) |
Supported | Microsoft Office 2016
Microsoft Office 2013 |
| Windows 8 | Internet Explorer 10
Mozilla Firefox (latest publicly released version) Google Chrome (latest publicly released version) |
Supported | Microsoft Office 2016
Microsoft Office 2013 |
| Windows 7 | Internet Explorer 10
Mozilla Firefox (latest publicly released version) Google Chrome (latest publicly released version) |
Supported | Microsoft Office 2016
Microsoft Office 2013 |
| Windows Vista / XP | Unsupported | Unsupported | |
| MAC OS X 10.8 or Higher | Apple Safari
Mozilla Firefox (latest publicly released version) Google Chrome (latest publicly released version) |
Supported |
Microsoft Dynamics CRM Online - below 9.0 versions
|
Operating System |
Supported Browsers |
Insights 4.3 |
Supported Microsoft Office Versions |
|---|---|---|---|
| Windows 10 | Microsoft Edge
Internet Explorer 11 Mozilla Firefox (latest publicly released version) Google Chrome (latest publicly released version) |
Unsupported | Microsoft Office 2016 |
| Windows 8.1 | Internet Explorer 11
Mozilla Firefox (latest publicly released version) Google Chrome (latest publicly released version) |
Unsupported | Microsoft Office 2016
Microsoft Office 2013 Microsoft Office 2010 |
| Windows 8 | Internet Explorer 10
Mozilla Firefox (latest publicly released version) Google Chrome (latest publicly released version) |
Unsupported | Microsoft Office 2016
Microsoft Office 2013 Microsoft Office 2010 |
| Windows 7 | Internet Explorer 10
Mozilla Firefox (latest publicly released version) Google Chrome (latest publicly released version) |
Unsupported | Microsoft Office 2016
Microsoft Office 2013 Microsoft Office 2010 |
| Windows Vista / XP | Unsupported | Unsupported | |
| MAC OS X 10.8 or Higher | Apple Safari
Mozilla Firefox (latest publicly released version) Google Chrome (latest publicly released version) |
Supported |
Required User Credentials
To install Insideview Insights, you will need to be set up as a global administrator in Office 365, and as a system administrator in Dynamics 365.
Important Notes:
- If your organization restricts network access by third party applications, please ask your IT administrator to add the following IP address ranges to allow updates from Insideview Insights application:
- 52.4.63.192 to 52.4.63.223
- 64.56.203.0 to 64.56.203.255
- Insideview Insights mashup may not load and CRM 13 error is displayed if you do not add the following websites to your trusted sites list in your browser settings:
- *.dynamics.com
- login.windows.net
- login.microsoftonline.com
In Internet Explorer web browser, you must add all of the above websites into your Trusted Sites only when Protected Mode is ON in the Internet Zone. By default it is ON.
To add the website, open the Internet Explorer and go to Settings > Internet Options > Security > Trusted Sites and click Sites.