Admin Notes for Installing Insideview Insights for Microsoft Dynamics 365

Follow

System and Software Requirements

The following table shows Insideview Insights 4.3 system and software requirements for each supported version of Dynamics 365 environment:

Caution: Internet Explorer 8 or Internet Explorer 9 browsers are not supported in Dynamics 365 environment. We recommend you to use Internet Explorer version 10 or newer.

Microsoft Dynamics 365 version 9.x

Operating System

Supported Browsers

Insights 4.3

Supported Microsoft Office Versions

Windows 10 Microsoft Edge

Internet Explorer 11

Mozilla Firefox (latest publicly released version)

Google Chrome (latest publicly released version)

Supported Microsoft Office 2016

Microsoft Office 2013

Windows 8.1 Internet Explorer 11

Mozilla Firefox (latest publicly released version)

Google Chrome (latest publicly released version)

Supported Microsoft Office 2016

Microsoft Office 2013

Windows 8 Internet Explorer 10

Mozilla Firefox (latest publicly released version)

Google Chrome (latest publicly released version)

Supported Microsoft Office 2016

Microsoft Office 2013

Windows 7 Internet Explorer 10

Mozilla Firefox (latest publicly released version)

Google Chrome (latest publicly released version)

Supported Microsoft Office 2016

Microsoft Office 2013

Windows Vista / XP Unsupported Unsupported  
MAC OS X 10.8 or Higher Apple Safari

Mozilla Firefox (latest publicly released version)

Google Chrome (latest publicly released version)

Supported  

Microsoft Dynamics CRM Online - below 9.0 versions

Operating System

Supported Browsers

Insights  4.3

Supported Microsoft Office Versions

Windows 10 Microsoft Edge

Internet Explorer 11

Mozilla Firefox (latest publicly released version)

Google Chrome (latest publicly released version)

Unsupported Microsoft Office 2016
Windows 8.1 Internet Explorer 11

Mozilla Firefox (latest publicly released version)

Google Chrome (latest publicly released version)

Unsupported Microsoft Office 2016

Microsoft Office 2013

Microsoft Office 2010

Windows 8 Internet Explorer 10

Mozilla Firefox (latest publicly released version)

Google Chrome (latest publicly released version)

Unsupported Microsoft Office 2016

Microsoft Office 2013

Microsoft Office 2010

Windows 7 Internet Explorer 10

Mozilla Firefox (latest publicly released version)

Google Chrome (latest publicly released version)

Unsupported Microsoft Office 2016

Microsoft Office 2013

Microsoft Office 2010

Windows Vista / XP Unsupported Unsupported  
MAC OS X 10.8 or Higher Apple Safari

Mozilla Firefox (latest publicly released version)

Google Chrome (latest publicly released version)

Supported  

Required User Credentials

To install Insideview Insights, you will need to be set up as a global administrator in Office 365, and as a system administrator in Dynamics 365.

Important Notes:

  1. If your organization restricts network access by third party applications, please ask your IT administrator to add the following IP address ranges to allow updates from Insideview Insights application:
    • 52.4.63.192 to 52.4.63.223
    • 64.56.203.0 to 64.56.203.255
  2. Insideview Insights mashup may not load and CRM 13 error is displayed if you do not add the following websites to your trusted sites list in your browser settings:
    • *.dynamics.com
    • login.windows.net
    • login.microsoftonline.com

In Internet Explorer web browser, you must add all of the above websites into your Trusted Sites only when Protected Mode is ON in the Internet Zone. By default it is ON.

To add the website, open the Internet Explorer and go to Settings > Internet Options > Security > Trusted Sites and click Sites.

Was this article helpful?
0 out of 0 found this helpful
Powered by Zendesk