You can use InsideView Insights to set up the social media feeds to view the trending news on an accounts or contact’s Facebook or Twitter page. Here’s how:
By default, social media feeds are available, your Dynamics CRM administrator can turn them off.
|1||Go to the News page||Go to the News page of an account or a contact and then click the Buzz sub-tab. Read the article Getting to company and contact overview for more information.|
|2||Add the Social media buzz||Click the Add button and add the social media page for that company or contact.
|3||Select options||To include the social feeds, click Add Facebook and Add Twitter account.
|4||Complete buzz settings||To complete the news feed additions, sign in with your Facebook or Twitter account credentials.|
|5||Arrange buzz items||Drag and drop the news columns to arrange them however you like.|